Customer support
Frequently Asked Questions
Clear answers to common questions about products, orders, delivery and business purchasing.
How do I find the right product?
Browse the relevant category or search by product name, brand or SKU. Contact the team when technical confirmation is required.
Is product availability current?
Availability reflects recorded inventory. Final confirmation is shown during checkout.
Where do you deliver?
Available delivery areas, rates and estimated timing are displayed at checkout after an address is entered.
Can farms and companies request a quote?
Yes. Use the Wholesale & B2B page and include product names, SKUs, quantities and the delivery location.
How do returns work?
Review the returns policy before ordering. Eligibility can depend on product condition and category restrictions.